Supplying information, not just products.
IFP's marketing staff are mill representatives, not brokers. As such, the company is driven by opportunities, not commissions. In fact, its success is largely due to its marketing prowess in expediting the flow of goods from mills to customers. With an international network of offices and local sales personnel located in more than 80 countries around the world, IFP has a pulse on the marketplace. More importantly, it not only has the means to move large volumes of product on short notice for suppliers, it also has the will to do so on a long-term regular basis. Keeping one eye on the world, IFP's presence in local markets enables it to furnish mills with up-to-date market information concerning Europe, the Middle East, the Far East, Africa, and North and South America. With the ability to conduct business in many languages, IFP assesses local market conditions, supply availability and pricing trends, and translates them into specific opportunities. In addition, IFP has solid relationships with a diversity of producers committed to export markets, giving the flexibility to fulfill large or small orders and adapt to demanding delivery dates. The staff at IFP includes experts in printing and packaging. They combine knowledge of the properties of various raw materials and the conversion process into the finished product with an in-depth understanding of the complexities of international commerce. IFP's unique affiliation through common ownership of the Rand-Whitney Group, a leader in the US packaging industry, enables the company to offer first-hand technical expertise, on-site troubleshooting, and in-house training of state-of-the-art packaging techniques. All of these strengths can be packaged into one company. Yours.
Filling expectations, not just orders.
Information is power. Without it, no organization can make timely decisions, let alone good ones. Yet it remains one of the major reasons why some companies are successful while others are not. Like raw materials, a steady supply of raw information is vital for not only a customer's day-to-day operation, but also its future. That is why, IFP is equipped to get information in a client's hands instantly, so that it can be put to use now. The company has made a major investment in a proprietary on-line order processing and accounting system, which is used to keep in close contact with the transaction parties. Electronic data interchange (EDI) is used to monitor the status of an order from the time it is placed until it is completed and closed. Once an order is placed, IFP and its agents are in constant contact with the customer, shipping company and suppliers to ensure that orders are processed quickly and accurately. Non-bureaucratic and highly accessible at every management level, IFP keeps all its channels open, both internally and externally, so it can react quickly to supplier requirements. The company also utilizes another effective form of communications: face to face contact. Its top executives frequently travel to world markets, visiting suppliers and customers to personally build and strengthen long-term relationships.